DTC Fashion Brand: Reducing Fulfillment Errors by 70%
"Our mix of Shopify, Airtable, and WhatsApp was constant chaos, leading to a 12% error rate. Worknano turned our fulfillment into a reliable, automated system.", Aisha Khan, Founder, Lumiere & Loom (London, 35 people)
The Problem: The team was struggling with constant order mistakes and the headache of coordinating everything manually between their warehouse and the admin team.
The Fix: We built a custom order fulfillment module that syncs inventory in real time and handles carrier integration. It now automatically generates packing slips and alerts the warehouse team via Slack.
The Outcome: Errors dropped from 12% to under 4%, saving them €9k a year in support costs and returned items. It allows a small team to scale their operations without breaking. Ideal for e-commerce brands looking for stability.
Key Tech: Workflow Triggers, PDF Automation, Live Dashboards